FAQ
What types of handbags and sling bags do you offer?
ByeBuy specializes in a stylish range of handbags and sling bags designed to elevate your casual wardrobe. Our collection features unique designs made from high-quality materials, including synthetic leather and PU fabric, ensuring both functionality and fashion for any occasion.
How can I determine the quality of your products?
Our products are crafted from premium materials, such as synthetic leather and PU fabric, which are known for their durability and aesthetic appeal. We prioritize quality in our manufacturing process, ensuring that each handbag and sling bag meets high standards of craftsmanship.
What is your return policy?
We have a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
How do I initiate a return?
To initiate a return, please contact us at . If your return is accepted, we will provide you with a return shipping label and instructions on how to send your package back to us.
Are there any items that cannot be returned?
Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.